Marriott Cancun, An All-Inclusive Resort, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, Mexico, 77500

Marriott Cancun, An All-Inclusive Resort offers a luxurious experience with nine specialty restaurants and a new water park. This 5-star family-friendly hotel features an array of amenities, including a full-service spa, fitness center, and multiple pools.

Rooms & Amenities

Accommodations at Marriott Cancun include newly renovated rooms featuring balconies with ocean views, air conditioning, and flat-screen TVs. The hotel also provides complimentary Wi-Fi, safety deposit boxes, and a mini-bar for convenience.

Dining Options

Dining options at Marriott Cancun offer a variety of international cuisines, including Mexican dishes at Casa Madre and innovative Polynesian flavors at Hana Polynesian Grill. Guests can enjoy casual meals at Sacbé Beach Shack, known for its artisan and authentic gastronomic offerings.

Leisure & Activities

Leisure facilities include multiple swimming pools, a full-service spa offering various treatments, and fitness facilities equipped to support wellness. Guests can also partake in various activities, from beach sports to live entertainment events.

Location & Transportation

Marriott Cancun is located in the bustling Zona Hotelera, close to attractions such as Isla Mujeres, Coco Bongo, and luxury shopping malls. Transportation options in the area include local buses and taxis for convenient exploration.

“The location is perfect, nestled right by the sparkling beach and just a stone's throw from vibrant local eateries—truly a gem!”view full review

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“An exceptional resort with wonderful beach experiences” view full review

Top location:Highly rated by recent guests(8.2)

Check-in/Check-out

from 15:00-23:00

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

A continental breakfast is served and charges are applicable.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

Year renovated:2006

Number of floors:6

Number of rooms:450

Former name

Marriott CasaMagna Cancun Resort

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Resort View Room

Max:

3 persons

420 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Caribbean Suite

Max:

4 persons

510 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Executive Suite

Max:

4 persons

595 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 7.0 mi

Airports

Cancun (CUN) 10.9 mi

Isla Mujeres (ISJ) 20.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Breakfast Experience

During my stay, I opted for the buffet breakfast, which was simply excellent! The servers, especially Enrique and Victoriano, truly enhanced my experience. Their attentiveness made every morning special, and the variety of Mexican dishes alongside traditional breakfast options was good. The food was fresh and delicious, truly setting a fantastic tone for the day!

Michael22. United Kingdom, 2024-07-15Read full review on

A Relaxing Spa Retreat

The spa facilities exceeded my expectations. I indulged in a rejuvenating massage that was simply perfect. The serene environment allowed me to unwind completely. I appreciated the professionalism of the therapists, and it was the perfect way to relax after a busy day exploring. I left feeling refreshed and renewed!

Naomi89. Canada, 2024-05-10Read full review on

Comfortable Accommodations

My room was a true haven of comfort. The AC functioned perfectly, and I loved the new shower which had great water pressure. The bed was incredibly comfortable with soft sheets, and a thoughtful welcome message made me feel genuinely appreciated as a guest. I enjoyed every moment I spent in my room.

RichardSmith. Australia, 2024-08-20Read full review on

Kid-Friendly Activities

The children's amenities were fantastic! My kids loved the kids' zone where they could play and interact with other children. It allowed us some much-needed downtime while they enjoyed various activities. The resort truly caters to families, making it a worry-free environment for parents. Highly recommended for families!

Andrew77. United States, 2024-09-25Read full review on

What’s included

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Yoga class
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Game room

Spa & Leisure

Plunge pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Pedicure
Manicure
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

5200 ft

CancunMexico

Avenida Kukulkan

1.3 mi

Backstage Theatre

1.0 mi

Beach

Playa Delfines

1.9 mi

Beach

Playa Marlin

1.3 mi

Blvd. Kukulcan

Dolphinaris Cancun

2600 ft

BLVD Kukulkan KM 6.5

Extreme Games Cancun

2100 ft

Cancun Golf Club at Pok Ta Pok

2200 ft

Night club

H Roof

2300 ft

Beach

Playa Ballenas

2300 ft

Mall

Luxury Avenue

1.2 mi

Mall

Kukulcan Mall

1.2 mi

Beach

Playa - Beach

2500 ft

Blvd Kukulcán Km 16.5

San Miguelito

1.1 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

1.2 mi

Event hall

Oasis Arena

3200 ft

Mall

Kukulcan Plaza

1.2 mi

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1.9 mi

Museum

Museo Subacuatico de Arte

1.4 mi

Aquarium

Interactive Aquarium

1.7 mi

Museum

MUSA Underwater Museum

4800 ft

Shopping Area

Luxury Avenue Cancun

1.2 mi

Museum

Parque Maya Cancun

5200 ft

Luxury Avenue Shopping Mall

1.1 mi

San Miguelito Archeological Site

1.2 mi

Museum

Cancun Wax Museum

1.7 mi

Underwater Museum NO MUSEO

1.3 mi

Blvd. Kukulcan 13

Marlin Beach

1.3 mi

Nearby

Aquaworld

1700 ft

Restaurants

Kasai

100 ft

Boulevard Kukulcan L-41 Hotel Zone

Sasi Thai

100 ft

Blvd Kukulkan

Champions Sports Bar

100 ft

Blvd Kukulkan

La Capilla

100 ft

Boulevard Kukulcan Mz 53 Lote 41

Fred's House

1000 ft

Blvd Kukulcan km 14. 5 Zona Hotelera Hotel Zone

Sedona Grill

2100 ft

Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5

Gustino Italian Grill

1900 ft

Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera

Sacbe Beach Shack

900 ft

Mz. 53

Kangnam Style

1000 ft

Boulevard Kukulkan Kilometro 14.7 Junto Boulevard Kukulkán Kilómetro 14.7 Junto Cancún

Rosa Negra

2000 ft

Blvd. Kukulcan Km 15 Zona Hotelera

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

8.2

Location

8.2

Service

9.2

Dining

8.2

4.5/5 based on 5219 reviews

#59 of 273 hotels in Cancun based on Tripadvisor

Aiden

United Kingdom, February 2025

8.4/10

We had an incredible stay, with exceptional service that really made our experience memorable. The rooms were comfortable, and while the location allowed for easy access to the beach, it was quite small when the hotel reached max capacity. The dining experience was fantastic with a variety of options, but not quite perfect. Overall, we thoroughly enjoyed our vacation, but a couple of minor issues detracted from the experience a bit.

Rooms

8.0

Our room was comfortable and offered a lovely partial ocean view, perfect for enjoying the tropical breezes. I'd recommend staying on the third or sixth floor for the best balcony experience.

Service

10.0

The service was absolutely outstanding! The staff went above and beyond to ensure we had the best experience, with special hospitality that sets this hotel apart from others.

Location

7.0

While the hotel is conveniently located for access to local attractions, it did feel a little cramped when fully booked. However, the beach area was clean and not overcrowded, making for a relaxed atmosphere.

Dining

8.0

The dining options were really good, with buffet and made-to-order selections that were delicious. I really appreciated the variety, but it would have been nice to have even more breakfast options.

Facilities

9.0

The facilities were excellent, with well-maintained pool areas and beautiful beach access. We had a great time exploring everything the resort had to offer.

Ella

United Kingdom, December 2024

8.0/10

I had a really mixed experience at this hotel. On one hand, the beach was stunning, and I truly appreciated the friendly service from the staff. However, my stay was marred by unfortunate incidents involving theft, which cast a shadow over the entire experience. It’s such a shame because the place has a lot of potential and some lovely aspects to it.

Rooms

8.0

The rooms were modern and spacious, providing a comfortable retreat after a day at the beach.

Service

9.0

The service was generally awesome; the staff were friendly and attentive, making the beach and pool experience enjoyable.

Location

9.0

The location right on the beach was exceptional, making it easy to enjoy the beautiful aqua water, but it’s a bit concerning when safety is an issue.

Dining

8.0

I found the dining options to be good, especially since we enjoyed snacks by the pool. Some of the dishes were really tasty.

Facilities

6.0

While I loved the beach access and pool area, the ongoing renovations caused some disturbances and limited available amenities.

Layla

United Kingdom, October 2024

8.0/10

I have been visiting this resort since 1996, and it never ceases to impress me. The staff remains as friendly and helpful as ever, and the recent updates, including a newly remodeled lobby, add a nice touch. While the dining experience was quite good, there were a couple of hiccups in service that detracted from the overall experience. Booking a mini-suite with an ocean view was a highlight for us, although we encountered some minor issues with supplies in our room.

Rooms

9.0

The mini-suite we stayed in was spacious and clean, with a fantastic ocean view. Despite a quirky layout, it was comfortable, and the air conditioning worked exceptionally well.

Service

7.0

Overall, the service was decent. Most staff members were attentive and eager to assist, although we faced some delays in getting essential items like toilet paper.

Location

9.0

The resort is situated right on a beautiful beach, making it perfect for sunbathing and enjoying the ocean. It's also conveniently located near restaurants and shopping areas.

Dining

7.0

Dining was generally good, with fresh options, but some meals, particularly the breakfast buffet, felt overpriced. However, the quality of food varied by restaurant.

Facilities

8.0

The facilities were well-kept, and I particularly enjoyed the pool area. Although the lobby bar was under renovation, the updates promise an even better experience.

Peter

United Kingdom, October 2024

8.0/10

I had a wonderful stay at this resort, enjoying the exceptional service and beautiful ocean views. The staff genuinely cared about my comfort, providing personalized attention and assistance. The restaurant offerings were fantastic, with some outstanding dishes, though one was a bit salty. The only downside was the room I had, which had a strong chemical smell and was located next to a noisy area, making it less than ideal for my family.

Rooms

6.0

The room had a stunning oceanfront view, but unfortunately, it also had a strong chemical smell and was next to a noisy room, which affected our comfort level.

Service

10.0

Service was top-notch! The staff was consistently friendly, attentive, and genuinely interested in ensuring we had a great experience.

Location

8.0

The location is typical for the hotel zone, pleasant and not crowded, but you’ll need to take a taxi or bus to access nearby attractions.

Dining

9.0

Dining options were unbelievable and delicious, with a great variety, though I did find one dish a bit salty. The coffee and juices were outstanding!

Facilities

7.0

The resort's facilities were impressive, with a lovely pool and beach area, although there could be some improvements in terms of room comfort.

Liam

United Kingdom, September 2024

9.0/10

This hotel offers an incredible experience with its stunning rooms and wonderful service. The staff truly goes above and beyond to make you feel at home. Dining options were varied and delicious, but the additional resort fee felt a bit unwarranted for what was offered. Overall, it’s a great stay with fantastic amenities and views, but the resort fee is something to keep in mind.

Rooms

10.0

The rooms were stunning, modern, clean, and remarkably comfortable. I loved the upgrade to a suite; it was one of my all-time favorite rooms!

Service

10.0

Every staff member was attentive and friendly. Special shoutouts to Diana, who made towel animals, and the poolside staff who were incredibly helpful.

Location

8.0

The hotel is situated in a beautiful spot along the beach. Although it's on the Kukulkan strip, some local dining options would require a short drive or taxi.

Dining

9.0

Dining at Sasi was a highlight; the red curry and tom yum soup were fantastic! However, local cuisine options were limited, so plan ahead for variety.

Facilities

8.0

The pool area was fantastic, but make sure to grab a good spot early as it fills up quickly. There are great amenities, but the added resort fee was a bit disappointing.