Marriott Jacksonville Downtown, Jacksonville ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

245 Water Street, Jacksonville, Florida, United States of America, 32202

Marriott Jacksonville Downtown provides convenient access to popular attractions, restaurants, and entertainment venues in a riverside area known for waterfront pubs and seafood grills. This 4-star Jacksonville hotel features modern accommodations, a fitness center, and an on-site restaurant.

Rooms & Amenities

Guest rooms at Marriott Jacksonville Downtown feature modern decor with amenities such as a flat-screen TV, air conditioning, and a coffee maker. Many rooms provide stunning views of the St. Johns River.

Dining Options

The hotel's on-site restaurant offers a variety of American cuisine options, while room service is also available. Nearby dining options include a range of local restaurants just a short walk away.

Leisure & Business

Marriott Jacksonville Downtown utilizes its fitness center for guests seeking to maintain their exercise routines. The hotel also features event spaces that can accommodate various business and social gatherings.

Location & Transportation

This Jacksonville hotel is ideally positioned just 0.5 miles from Jacksonville Landing and 0.5 miles from the Museum of Contemporary Art. Public transportation is accessible within a short walk, providing easy access to the city's attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

370 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Room

Max:

2 persons

370 sq. feet

Bed options:

1 King Size Bed

River view

Coffee machine

Air conditioning

room details

Check Prices

Double Room

Max:

2 persons

370 sq. feet

Bed options:

2 Double beds

Coffee machine

Air conditioning

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Jacksonville2700 ft

Airports

Jacksonville International (JAX) 15.2 mi

St Augustine (UST) 32.3 mi

Train

Union Station3300 ft

Jacksonville Electric Authority Southside Generating Station Wharf 2.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Good Dining Experience

I had a wonderful dining experience at the hotel's restaurant. The ambiance was lovely, and the menu offered a great variety of options. Even though the restaurant was busy, my family and I enjoyed a delicious meal, and the service was attentive. It was nice to have a place to eat without having to step outside the hotel, especially after a long day of travel.

JohnDoe91. USA, 2024-06-15Read full review on

Great Fitness Facilities

The fitness center was small but well-equipped. I loved being able to work out without having to search for a gym nearby. The machines were in good condition, and I appreciated the cleanliness of the space. It was a great way to stay active during my stay.

LillianJ. UK, 2024-08-02Read full review on

Comfortable and Spacious Room

I was pleasantly surprised by the spaciousness of my room. The accommodations were clean and stylish, making it a comfortable space to unwind after a busy day. The queen beds were perfect for relaxing, and I appreciated the attention to detail in the decor.

EugeneSmith. Canada, 2024-09-20Read full review on

Well-Equipped Meeting Rooms

I attended a conference held at the hotel, and I was impressed with the meeting rooms. They were well-equipped with the necessary technology for presentations. The environment was conducive to focused discussions, and I appreciated the supportive amenities available for such events.

Andrew_S. Australia, 2024-10-05Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Valet parking
Room service
Car rental
Laundry
Dry cleaning
Stores/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs available

Room features

Air conditioning
Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

245 Water Street, Jacksonville, Florida, United States of America, 32202

Map view

245 Water Street, Jacksonville, Florida, United States of America, 32202

City landmarks

829 Riverside Ave

Interactive art exhibit

1.4 mi

Museums

The Cummer Museum of Art and Gardens

1.4 mi

Museums

Museum of Science and History

4100 ft

Gallery

Museum Of Contemporary Art Jacksonville

2400 ft

Broadway Theatre

Ritz Theatre LaVilla Museum

5000 ft

1 Everbank Field Dr

EverBank Field

1.4 mi

Events

Prime F. Osborn III Convention Center

3000 ft

Parks

Treaty Oak Park

5000 ft

1025 Museum Cir Inside the Jascksonville Museum of Science & History

Alexander Brest Planetarium

3700 ft

1145 E Adams St

Veterans Memorial Wall

1.3 mi

Parks

Hemming Park

2200 ft

Libraries

Jacksonville Main Public Library

2400 ft

300 A Philip Randolph Blvd

Jacksonville Veterans Memorial Arena

1.2 mi

1015 Museum Circle

Friendship Fountain

3700 ft

Church

Saint Johns Episcopal Cathedral

2900 ft

Church

Basilica of the Immaculate Conception

2500 ft

1015 Museum Cir

Friendship Park

4100 ft

Events

Daily's Place Amphitheater

1.4 mi

Parks

Riverside Park

1.3 mi

100B Wharfside Way 1015 Museum Cir.

Jacksonville Historical Center

1.2 mi

Libraries

Karpeles Manuscript Library Museum

4400 ft

Bridges

Acosta Bridge

3100 ft

200 N Laura St # 210

Greenleaf/Jacobs Clock

2400 ft

Gallery

The Art Center Cooperative

2400 ft

Bridges

John T. Alsop Jr. Bridge

3700 ft

Nearby

Mall

Jacksonville Landing

1100 ft

Jacksonville

University of North Florida National Recreational Trails

800 ft

Parks

Dupree Park

800 ft

Jacksonville

Edward Waters College

800 ft

2 Independent Dr

Jacksonville's River City Haunts

1100 ft

Restaurants

Bellwether

1700 ft

100 N Laura St Suite 100

Zodiac Bar & Grill

1900 ft

128 W Adams St

Gili's Kitchen

1900 ft

126 W Adams St

Pho - A Noodle Bar

2000 ft

117 W Adams St

The Volstead

2000 ft

115 W Adams St Jacksonville

Sweet Pete's

2300 ft

400 N Hogan St

MLG Jacksonville

2300 ft

400 N Hogan St

Nola Moca

2700 ft

333 N Laura St

Reviews and Ratings <br />

Feedback from previous guests about their experience.

70%

loved the resort and would return for another relaxing stay

7.0/10

Very good

Rooms

7.8

Location

7.0

Service

7.4

Dining

6.6

Steven

United States of America, February 2025

7.0/10

I had a decent stay at the hotel, with a fast check-in and friendly front desk staff. However, the room had some issues, including a persistent unpleasant smell in the hallways and outdated decor. On the upside, the beds were comfortable and the staff quickly fulfilled our requests, but overall, it felt like the hotel needs a bit of an update. It's not a bad place, but attention to detail is certainly required for a more enjoyable experience.

Rooms

6.0

The room was spacious but felt quite dark and in need of renovation. There were some issues with amenities like the fridge not keeping items cool properly.

Service

7.0

While the front desk and housekeeping were excellent, I found the response to service requests over the phone lacking.

Location

7.0

The location was convenient for downtown activities, although it was a bit marred by an unpleasant smell in some areas.

Dining

8.0

I didn't eat at the hotel restaurant, but I heard positive things about the food from other guests.

Facilities

7.0

The facilities could use some updating, but the pool area was enjoyable during my visit.

Frank

United States of America, January 2025

7.2/10

The hotel provided an amazing stay, offering great value for money. The room was spacious and comfortable, and I appreciated the plush toiletries. However, the parking situation is a bit frustrating with additional fees, and many nearby restaurants close early, which can be inconvenient after events. Overall, it's a lovely place for relaxation, but consider dining options if you're planning to stay late out.

Rooms

9.0

The room was spacious, clean, and quiet, making it a perfect place to unwind. I loved the wonderful toiletries provided and the plush robe in the closet.

Service

8.0

The check-in and valet staff were efficient and friendly. Room service was prompt, although the parking fees were a bit of a nuisance.

Location

7.0

The hotel is close to many downtown attractions, but it's not exactly within walking distance of everything, which made getting around a bit tricky, especially after the game.

Dining

5.0

Dining options nearby were limited, especially in the evening when many places closed early, making room service a necessary option.

Facilities

7.0

Facilities were well-kept and added to the overall comfort of the stay, but the parking fees were a downside.

Tony

United States of America, October 2024

6.0/10

Our stay had its highs and lows. The location provided a beautiful river view and was convenient for our theater plans, but the area felt a bit quiet and lacking in dining options. The room was comfortable, but the service at the hotel's restaurant fell short, with long wait times and limited food on offer. Overall, the experience was decent, though not without frustrations.

Rooms

8.0

The river view room was nice and quiet, with a comfortable bed, though it could use a bottle of water in the room.

Service

6.0

Service was hit or miss; our server John was pleasant but overworked, leading to delays in our dining experience.

Location

5.0

While the hotel is nicely positioned along the St. John's River, the surrounding area felt mostly dull with only a few restaurants and shops nearby.

Dining

5.0

Dining at Juliette's was not ideal; the food was good once it arrived, but the wait and the lack of service made the experience less enjoyable.

Facilities

6.0

Facilities could use updates, and the dining space felt cramped and noisy at times.

Scott

United States of America, September 2024

7.4/10

I had a solid stay with some highlights and a few drawbacks. The hotel was clean and comfortable, which I appreciated, but the attached restaurant was unexpectedly closed during my visit. While there was a lovely café for breakfast, the bar shut down early, disappointing guests. Overall, the experience was decent, but there’s room for improvement to make the stay truly enjoyable.

Rooms

8.0

The rooms were nice and clean, although they could use a bit of modernization. They were spacious and comfortable, meeting most of our needs.

Service

7.0

Service varied a bit; check-in was quick and efficient, but there were some hiccups in the housekeeping communication. However, the staff I interacted with face to face were helpful and courteous.

Location

9.0

The location was excellent, particularly for those looking to explore nearby attractions and events. It was great to be within walking distance of everything we had planned.

Dining

6.0

The dining options were a mixed bag. While I enjoyed the breakfast café, the absence of the restaurant was a letdown. Additionally, the bar closing early was surprising.

Facilities

7.0

Facilities overall were satisfactory, though the lack of access to a functional restaurant put a damper on things.

Herbert

United States of America, September 2024

7.8/10

I had a wonderful stay at this hotel with a stunning river view. The staff was attentive and very professional, especially the Matre'd who was exceptional. While the food at the Bistro was impressive, I was disappointed to find out that the pool was not heated. Additionally, valet parking came at a price, which wasn't ideal. Overall, it was a comfortable experience, but some amenities could use improvement.

Rooms

8.0

The room was spacious and had everything I needed, although the bed was a bit too soft for my liking.

Service

9.0

The staff was extremely friendly and attentive, making my experience much more enjoyable.

Location

7.0

The location offered a lovely river view, but there wasn't much to do nearby.

Dining

9.0

Dining at the Bistro was excellent, and the food surpassed my expectations.